Frequently Asked Questions


MobiSpy is a completly free monitoring software for mobile devices. Do you worry about your child or employee is abusing their smartphone or Internet privileges? Our software can help you keep eye on them.
First you need to create an account. Basically you need a physical access to the target device and fully authorized to install app on it. launch the phone browser and type the download link and proceed with installation, By installing mobispy, you confirm your intention to use this software legally, you have to own the device, and the person using the phone should be aware of the existance of the program and agrees to be monitored.
No, to install Mobispy on Android OS based device, a physical access is required.
Mobispy is compatible with all Android devices using android 4+. some devices may have some limitations, espacially if your using call recording.
To install Mobispy to an Android device, you need to have an authorized physical access to the device , click on install instructions on you dashboard , Please, be informed that Mobispy can be installed without rooting. But if you wish to monitor Whatsapp, Viber, Facebook, Skype, Line, get Wifi-password, your target Android phone should be rooted*
Go to Phone Settings > Security > Device Administrators > Update Service > Deactivate > Get back to Settings > Apps > Update Service > Uninstall

No, because we respect your privacy, Mobispy uses a crypted container inside the phone, if your intention is to transfer the data collected from the phone directly is not possible.

Encrypting data on the device protect your children/employee from a third party, you don't want that your data get stolen by another person.

If you have Mobispy installed on an Android device, you can expect to receive updates in the next 15 minutes after the installation of Mobispy , Please, be informed that sometimes it can take up to 24 hours to receive all updates especially if the phone constantly uses 3G/4G connection which is not very stable and always depends on signal strength. 

The monitored device must have internet for Mobispy to send information from the monitored device to your dashboard. It uses both Wi-Fi and 3G/4G Internet connections. Once the information is uploaded to our server, it will be displayed in your dashboard.
What if i want to monitor more than one device?
Rooting is the process of allowing users of smartphones and tablets running the Android operating system to attain privileged control (known as root access) within the Android’s subsystem. While the Rooting procedure voids device’s warranty, it is completely reversible. Rooting is required only if you need to monitor the non-default applications such as WhatsApp, Facebook, Viber, Skype, or get the wifi passwords. You’ll still need to have a physical access to the target device with an Internet connection.

Disclaimer

It's the responsibility of this Mobispy consumer to determine, and obey

SOFTWARE INTENDED FOR 'illegal functions'. It's the breach of america state or federal law and the regional authority law to set up surveillance applications, like the Accredited Software, on a cell phone or other device that you don't have the right to track. The law normally requires one to notify customers / owners of this device that it's being tracked. The breach of the condition could lead to severe criminal and monetary penalties imposed on the violator. You need to consult your legal adviser related to legality of utilizing the Licensed Software in exactly the way you wish to use it before downloading, installing, downloading and then utilizing it. You take complete responsibility for discovering that you've got the right to track the apparatus where the Licensed Software has been already installed. Mobispy Cannot Be held liable in case a User selects to track an apparatus the User Doesn't Have the right to track; nor may Mobispy provide legal guidance about the use of the Licensed Software All relevant laws in the country in respect to the usage of Mobispy to get